Blog

Third-party debt collection isn’t being replaced by a better collection agency. It’s being squeezed by better first-party software. As AI makes omnichannel collections cheaper and easier for lenders to run themselves, third-party agencies risk getting pushed further down the recovery timeline until the accounts they receive are barely worth working.

An exploration of “suicidal empathy". When compassion turns performative and self-destructive. This piece challenges empathy signaling in modern politics, immigration, and social policy. Caring matters, but without boundaries, empathy can quietly erode communities and individuals.